Robotic process automation (RPA) is a part of artificial intelligence solutions which when implemented correctly and with the right purpose in mid can drive the value add to the organization.
RPA (also called hyper-automation) when deployed right allows for humans to concentrate on human centric endeavors and allow the mundane and repetitive work to be handled by the RPA. This can lead to higher levels of engage with employees, revisioning of how work gets done, and higher productivity. RPA can provide solutions for technological solutions to help automate technology routines (especially good for organizations where technical staff maybe small). It also is great for helping to automate business processes and workflow.